A Zomato customer from Bengaluru stumbled upon a glitch within the app and promptly shared his observation on social media platform X, highlighting the inability to edit birthdays and anniversaries.
Tagging Zomato in his post, he awaited a response. True to form, Zomato retorted with a clever reply, which quickly gained widespread attention. The exchange didn’t end there; the company further engaged by inquiring about the customer’s reception of their jest.
In response to the original tweet, another user, Shobhit Bakliwal, raised a hypothetical scenario involving remarriage and its implications on the app’s profile settings.
This exchange garnered significant traction, prompting Zomato to offer a witty reply through its customer care account.
They humorously acknowledged the absence of an ‘edit’ feature for anniversaries, humorously remarking on Zomato’s unintended role as a marriage counselor. This response was met with amusement and further sharing on social media platforms. Have a look at the viral exchange:
what if someone remarries @zomato pic.twitter.com/nM3oTNpXfa
— Shobhit Bakliwal 🦇🔊 (@shobhitic) March 8, 2024
Kaisa laga mera mazak!
Samajh nahi AI?
But jokes apart, thank you for catching that. We'll get it sorted. 😇— Zomato Care (@zomatocare) March 9, 2024
Bhai kehna kya chahte ho @zomatocare pic.twitter.com/AnjLgPgWvW
— Shobhit Bakliwal 🦇🔊 (@shobhitic) March 9, 2024
In subsequent interactions, Zomato remained lighthearted, acknowledging the oversight and assuring users of a resolution while continuing to inject humor into the conversation. Bakliwal’s response, expressing bemusement at Zomato’s banter, further fueled the viral nature of the exchange.
As the conversation unfolded, various users joined in with their own humorous takes and musings on the situation. From jests about ordering two cakes to accommodate mistaken anniversary dates to suggestions of creating new accounts for a fresh start, the thread buzzed with playful commentary.
