Railway Responds After Passenger Says Train Food "Tastes Like Prison Food"

It’s nothing new for Indian railway passengers to go to social media to complain about the subpar cuisine, filthy facilities, and unpredictable behavior of the Indian railways. If you have a problem with Railway Seva, you can always tweet about it and tag the company’s official account to get a quick response.

Recently, a lady voiced her dissatisfaction with the subpar quality of the food she was served on a recent trip by tagging the official account of Indian Railway Catering & Tourism Corporation Ltd.

Bhumika (@thisisbhumika), a Twitter user, recently posted a picture of her unfinished breakfast from the train she was on. The sabzi, or vegetable side dish, was served with dal and rice.

Have you ever tasted your own food @IRCTCofficial ? Will you ever give such bad quality and taste to your own family and children? It tastes like food for prisoners. The ticket prices are increasing day by day but you are providing same bad quality food to your customers. pic.twitter.com/GJYJ0eWfXP

— Bhumika (@thisisbhumika) February 12, 2023

The low quality of the cuisine was a huge letdown for her. In addition, she said that the quality of the train’s meals didn’t improve despite the rising prices.

In typical fashion, the official Railway Seva Twitter account replied swiftly to her complaint. However, they ended up calling the lady “Sir,” sparking a flood of memes online.

Sir, kindly share PNR and mobile number in Direct Message (DM)

-IRCTC Official https://t.co/utEzIqAAkm

— RailwaySeva (@RailwaySeva) February 12, 2023

So bad that we can’t even smell it

— Bhumika (@thisisbhumika) February 13, 2023

The food is as pathetic as their services, the app is supreme quality bad, the website is a nightmare, charges are massive and the quality is degrading, so bad

— Sajcasm (@sajcasm_) February 13, 2023

Quite a few individuals have replied to the complaint tweet, and many of them have something to say about the quality of the meals on the Indian Railways in general.

A tweeter said that such statements were bad for the country’s reputation. Some people then suggested that, if she finds the train food to be so disagreeable, she could pack her own food for her next trip.

This post is not targeting any IRCTC train staff. It’s not the food staff fault. They are just doing their job by delivering us IRCTC food. The food staff members came to refund our money and it wasn’t their fault. @IRCTCofficial

— Bhumika (@thisisbhumika) February 12, 2023

Ma'am, thanks for sparing valuable time and bringing it the issue to our notice. Concerned officials has directed to take corrective measures.

-IRCTC Official

— RailwaySeva (@RailwaySeva) February 13, 2023