In a startling turn of events, a Noida resident faced an astonishing bill of Rs 7.66 crores after booking an auto ride through Uber. What was initially anticipated as a routine commute turned into a bewildering situation for the customer, highlighting the potential pitfalls of digital transactions.
Deepak Tenguriya, a regular patron of Uber, opted for an auto ride using the Uber India app, expecting a nominal fare of Rs 62. However, upon reaching his destination, he was flabbergasted to discover a bill amounting to a staggering Rs 7.66 crore.
The unexpected incident prompted Deepak’s friend, Ashish Mishra, to share a video capturing their disbelief and discussion over the exorbitant bill.
In the shared footage, Deepak can be heard revealing the astronomical amount he was charged for what was meant to be a simple Uber auto ride.
सुबह-सुबह @Uber_India ने @TenguriyaDeepak को इतना अमीर बना दिया कि Uber की फ्रैंचाइजी लेने की सोच रहा है अगला. मस्त बात है कि अभी ट्रिप कैंसल भी नहीं हुई है. 62 रुपये में ऑटो बुक करके तुरंत बनें करोडपति कर्ज़दार. pic.twitter.com/UgbHVcg60t
— Ashish Mishra (@ktakshish) March 29, 2024
The breakdown of the bill revealed that Deepak was charged Rs 1,67,74,647 as the trip fare, with an additional Rs 5,99,09189 attributed to waiting time costs. Despite a promotional deduction of Rs 75, the final amount remained astronomically high.
Hey, sorry to hear about the trouble. Please allow us sometime while we are looking into this issue for you. We will get back to you with an update.
— Uber India Support (@UberIN_Support) March 29, 2024
Following the viral spread of the incident, Uber India’s official support page on X issued an apology, assuring that the matter was under investigation. Their response indicated a recognition of the severity of the situation and a commitment to addressing it promptly.
The episode serves as a cautionary tale, underscoring the importance of vigilance in digital transactions and the potential risks associated with automated billing systems. As technology continues to streamline services, incidents like these underscore the necessity for robust oversight and safeguards to prevent such anomalies in the future.
