A young woman had a difficult experience while traveling on the YNRK-HWH Express on February 18. Her seat was taken by other passengers who refused to move. A post about her ordeal went viral on social media, but Indian Railways quickly responded and resolved the situation for her sister.
Indian Railways Helped A Young Women
The X user posted screenshots of her sister’s ticket, their conversation, and videos showing multiple people sitting in her sister’s seat. Despite having a confirmed ticket for the sleeper coach, her seat was taken by others who refused to move.
“For the first time, my younger sister is travelling alone by train. Anyhow we got our ticket confirmed at the last moment and train arrived 3 hours late. She went to her seat and it was not vacant, an uncle ji with her whole family was sitting there,” the X user wrote.
She added: “When she asked them to get up from there, that uncle started giving gyaan and shouted on her! It was so urgent that’s why she is travelling alone. Tomorrow she has to be present for her practical exams. Now she is not feeling well and that uncle made her sit on the upper birth, with 3 other passengers. And the worst thing is that. I can’t do anything from here, now I’m so worried. Can I do something for her? Is there any service available or such.”
Check out the post:
In a separate post, the X user added, “She didn’t get the seat, someone else who was travelling without ticket sat on her place and asked her to sit on the upper berth with 3 other passengers.”
Watch the video:
For the first time my younger sister is travelling alone by train.
Anyhow we got our ticket confirmed at the last moment and train arrived 3hrs late.
She went to her seat and it was not vacant, an uncle ji with her whole family was sitting there. pic.twitter.com/ECEbllMKXp— Potato!🚩 (@Avoid_potato) February 18, 2024
As the young woman’s post gained widespread attention and garnered supportive comments from thousands of people, Railway Seva, which is the official support account for passengers, took notice of the situation described in the post shared on X’s social media platform.
Railway Seva, the official support platform for passengers, intervened promptly to address the problem and find a resolution. Check out how Railway Seva came to the women’s rescue:
After Railway Seva’s intervention, the Twitter user provided an update on Sunday night, stating, “I contacted railmadad (139) and RPF went there and gave her the seat, within 20 minutes. Now she is with me, safely!! Thanks #IndianRailways #railmadad @RailMinIndia”.
Check out her Tweet:
