Last year in September 2022, the launch of the new iPhone model 14 Pro Max excited so many Apple enthusiasts across the globe. Apple phones have not only become a trend in recent times but are also trusted and recognized for their brand value. People usually want to save up some money to buy the Latest model even if it outdoes it in a matter of a few months.
However, the popularity of the product also comes with some cons there as scammers will definitely try to take advantage of its trending status. Recently, one such case came up and became a topic of discussion on Reddit when a user shared his bad experience of landing on a wrong purchase online.
User Akshay thunga shared that he had ordered the newest model, the iPhone 14 PRO MAX, recently from Amazon India but after receiving the model, he felt that something was wrong with his new phone. He shared that he received his phone just a day after he had ordered it on February 5.
He detailed that after he got the model, he felt something was fishy.
“When I opened it to my surprise it did not ask for a setup. Twitter, Facebook, and WhatsApp were pre-installed,” he revealed.
Besides not having to set up the mobile which most new phones require since customers receive a factory setup on a brand-new phone, he also observed other things.
“There was some anomaly observed in font and there was no portrait mode available in selfie cam,” informed the Redditor.
To confirm his suspicions, he went to the official website for Apple phones where you can check the warranty status and service details of a handset from the company. Everything looked intact when he entered the serial number on the coverage website.
The Apptroix Store Confirmed That It Was Indeed A Fake Model
The man shared that even after getting a thumbs up from the official website, his doubts were still not cleared.
“I had a hunch that something was fishy and immediately rushed to a nearby Apptronix and the sales executive confirmed that it was a duplicate device,” he wrote. The phone had major differences from the others in the display which made it quite clear that the model was fake.
In the report, the employees at the store confirmed that the iPhone 14 pro max was indeed a fake and quoted the issue,
“Purchased device from amazon and got non-apple iPhone 14pro max. (External VMI check done and found iPhone 14pro max is non-genuine apple product but serial number mention on box as well as device serial number is original but physically checked iPhone is non genuine apple device hence VMI failed and device given back to customer).”
The man revealed that after he had initiated the process of refund, the seller had been adamant about a replacement. But when he witnessed that the situation was heading nowhere, the customer raised the issue with the Indian government customer service helpline and is awaiting their response.