Over the course of so many years, online shopping has brought significant change in our everyday lives. We can now order anything from the convenience of our homes and have it delivered right to our doorstep with just a few clicks.
Moreover, popular Apps like Blinkit, Swiggy, Instamart, Zepto, and many more have become a significant part of people’s daily life for last-minute ingredients needed to prepare a meal or for people who are not in the mood to go outside to buy groceries.
But as we all know, everything has its pros and cons. The issue of defective or broken goods is one of the major problems that buyers face. Online purchases sometimes involve lengthy shipping procedures, which increases the risk of product damage.
Since the consumer cannot see the item in person before making a purchase, they are usually at a high risk of receiving a defective or damaged item that is unfit for its intended use. This may be incredibly disappointing to the client, who has to go through the bother of returning the goods and waiting for a replacement or refund.
However, if you think this is the worst, then you are wrong because some buyers had experienced nightmares. Thousands of instances of customers alleging that they got faulty or expired goods have been reported online.
This recent incident might disgust every cell of your body. This tweet from Nitin Arora will not only cause you to scream in disgust but also make you think at least 10 times before placing an order through a grocery delivery service.
Arora shared his terrifying experience on Twitter. He described how, after ordering a packet of bread through Blinkit, he got a terrible thing from the courier.
Not dead or half-dead, Nitin Arora found an alive rat in his packet.
It is quite surprising that neither the person packaging the order nor the delivery person felt the rat’s presence. No one has any idea how the rat ended up inside the package.
“Most unpleasant experience with @letsblinkit, where the alive rat was delivered inside the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes delivery has such baggage, @blinkitcares. I would rather wait for a few hours than take such items.#blink #zomato”
Most unpleasant experience with @letsblinkit , where alive rat was delivered inside the bread packet ordered on 1.2.23. This is alarming for all of us. If 10 minutes delivery has such baggage, @blinkitcares I would rather wait for a few hours than take such items.#blinkit #zomato pic.twitter.com/RHNOj6tswA
— Nitin Arora (@NitinA14261863) February 3, 2023
In addition to the horrific experience, Arora also included a screenshot of Blinkit’s poor customer service.
Soon, another netizen, who was apparently at the scene, uploaded the video of the bread, in which it was clearly seen that the rat is alive and his heart is beating very fast.
Blinkit responds to these terrible and horrifying allegations
Now, the business has responded to the issue. Replying to Nitin, Blinkit wrote,
“Hi Nitin, this is not the experience we wanted you to have. Please share your registered contact number or Order ID via DM for us to look into it.”
Hi Nitin, this is not the experience we wanted you to have. Please share your registered contact number or Order ID via DM for us to look into it. https://t.co/cmvbhHSmuW
— Blinkitcares (@blinkitcares) February 3, 2023
The allegations have gotten much attention on the internet, with many other people reporting the same problems.
Same issue with me I received the rotten goods from Blinkit and not getting any support from Customer service then I decided to visit there store where they dispatch the orders no wonder if rat was found in a packet the store was totally messed and full of insects and garbage.
— Arjun (@arjun1_2003) February 5, 2023
This Blinkit incident made it very clear that online shopping has many benefits but it also has a handful number of drawbacks. To avoid these disgusting incidents, it is important to shop from reputable merchants and be cautious when placing orders, ensuring that the right items are bought and delivered.