A video has surfaced on social media showing a Zomato delivery agent allegedly stealing a food package from a customer’s doorstep in Bengaluru after delivering an order.
The footage, shared by Aditya Kalra, captures the delivery man completing the delivery and then taking another food package that was left outside the door.
“We caught @Zomato delivery theft on our CCTV camera in Bangalore. He delivers the order, spots our other food package at the door, quietly picks it up and goes away. Shocking indeed,”
We caught @Zomato delivery theft on our CCTV camera in Bangalore. He delivers the order, spots our other food package at the door, quietly picks it up and goes away. Shocking indeed. pic.twitter.com/oyeNebAdir
— Aditya Kalra (@adityakalra) June 25, 2024
Aditya Kalra’s post read.
Responding to Kalra’s post, another user remarked,
“Not uncommon though… regularly happens with the early morning delivery companies such as BBDaily and MilkBasket as well.”
In response, Zomato apologized for the incident and assured that strict actions would be taken against those involved.
“Hi Aditya, we’re sorry that this happened. Please be assured that we take such matters very seriously, and we will take strict action against those responsible for such incidents,”
Hi Aditya, we’re sorry that this happened. Please be assured that we take such matters very seriously, and we will take strict action against those responsible for such incidents. Please send us the order details via DM so that we can investigate this promptly. https://t.co/jcTFuGT2Se
— Zomato Care (@zomatocare) June 25, 2024
They also requested Kalra to provide them with the order details via direct message for a prompt investigation.