A video of a Zomato delivery agent navigating waist-deep floodwaters in Ahmedabad to deliver food has gone viral, sparking a debate about the ethics of food delivery during severe weather. The video, widely circulated on social media platform X, shows the man trudging through heavily flooded streets to complete his delivery.
The video’s caption urged Zomato’s CEO, Deepinder Goyal, to locate the delivery person and appropriately reward him for his dedication and perseverance.
The video has received mixed reactions from netizens.
Zomato delivering food in Ahmedabad amidst extremely heavy rains.
I request @deepigoyal to find this hardworking delivery person and appropriately reward him for his dedication and determination. #Zomato #AhmedabadRains #GujaratRains pic.twitter.com/RQ5TsbpTSL
— Neetu Khandelwal (@T_Investor_) August 28, 2024
While some users called for Goyal to recognize and reward the agent’s efforts, others voiced concerns over the safety of delivery workers in such extreme conditions. Many questioned the decision to keep delivery services operational during such times. One user remarked, “Who in their right mind orders food in such conditions? We need to find that person.” Another added, “Services should be suspended in these circumstances.”
Cyclonic Storm ASNA over northwest Arabian Sea 670 km west of Naliya (Gujarat), 280 km south-southwest of Pasni (Pak).Likely to move southwestwards over northwest Arabian Sea and weaken gradually into deep depression by today eve (1 Sep) and into depression by tom mrng (2 Sep). pic.twitter.com/WRLIDf5DQl
— India Meteorological Department (@Indiametdept) September 1, 2024
In addition, some users criticized Zomato for not halting operations amid the heavy rains. One user wrote, “Zomato should face legal action for endangering employees during such natural disasters—these services should be closed.”
Cyclone #Asna spins across the northern Arabian Sea 🌀 pic.twitter.com/cXe2lG0Iyo
— Zoom Earth (@zoom_earth) August 31, 2024
The heavy rains in Gujarat are attributed to Cyclone Asna, which, according to the India Meteorological Department (IMD), is now moving away from the Indian coast. However, warnings of heavy rainfall remain in place for regions including Vadodara, Bharuch, Anand, Narmada, Panchmahal, Dahod, Chota Udepur, Gandhinagar, Aravalli, Ahmedabad, Rajkot, and Jamnagar.