Comedian Kunal Kamra criticized Zomato CEO Deepinder Goyal following Goyal’s announcement of the company’s new Guinness World Record achievement. Goyal had proudly shared that Zomato set a record for the “largest first aid lesson at a single venue,” involving over 30,000 delivery partners trained to assist in critical roadside emergencies.
“Yesterday in Mumbai, we broke the Guinness World Record for the largest first aid lesson at a single venue, together with 4,300 delivery partners. Over 30,000 @zomato delivery partners are now professionally trained to provide medical aid and help during critical roadside emergencies. Salute and a big thank you to these Emergency Heroes of India,” the Shark Tank India judge said on X (formerly Twitter).
Mr Goyal also shared pictures from the training session alongside a certificate from the Guinness World Record.
In response, Kunal Kamra raised questions about the earnings and working conditions of Zomato’s delivery partners. On a social media platform, he commented,
“Can you declare the no of delivery partners you have with their average income & working hours over the last 3 months? No you can’t But you can tell kgs of biryani ordered in one day. You’re such a hack bro…”
Can you declare the no of delivery partners you have with their average income & working hours over the last 3 months?
No you can’t But you can tell kgs of biryani ordered in one day.
You’re such a hack bro… https://t.co/C4zjZP7CVv— Kunal Kamra (@kunalkamra88) June 13, 2024
Kunal Kamra’s critique garnered significant attention online, amassing over 220,000 views and 5,000 likes. Reactions to his remarks were varied among internet users, with some agreeing that delivery partners are often treated impersonally, while others defended Zomato’s business model and the voluntary nature of employment with the platform.
Here’s how some people reacted:
These platforms treat Delivery partners like machines. Caring on social media is just a drama,” commented a user.“Bro, he’s running a successful for-profit business and generating employment for thousands. And no one is forced to work there – in fact, if they think they’re being exploited, all they have to do is uninstall the app. It’s that simple,” said a user.
A third added,
“Kunal bhai! Love your comedy, love everything about. But don’t understand this tweet. He is running a legitimate business and pretty profitable one. It’s the economy that decides if he is paying less than market value, his workers will go somewhere else. Not sure what’s the issue.”
“Zomato, swiggy and a lot of other quick delivery folks are such a nuisance on the roads. They don’t follow traffic rules and they ride rash,”
a person wrote.
A section of people also praised Zomato for training their delivery partners.
“Great initiative indeed!” remarked a user.
Another added, “That’s what I will say leader with a noble vision and how well both this thing is complementing each other.”
“Wow, amazing! Congratulations! You are solving people’s problems on a wider spectrum. This makes Zomato a truly purpose-driven brand,” added a person.
The discussion highlighted contrasting perspectives on Zomato’s initiatives and the treatment of its workforce, with some applauding the company’s efforts and others expressing skepticism about its operational practices.
