Zomato has once again found itself in the spotlight, this time facing scrutiny over its claims of 100% green deliveries. A user on social media questioned the food delivery giant’s environmental initiatives, challenging the authenticity of its “100% Green Deliveries” statement.
The Controversy
The user, Rajesh Sawhney, sarcastically criticized Zomato’s green delivery initiative by sharing a picture of a delivery agent on a petrol bike. The post read:
“100% Green Deliveries” on “Petrol Bikes” delivering “teekhe meethe golpaggpe” ??
Companies like Zomato should not make false claims just to sound cool.
There is nothing “Green” in this pic.
The image, showing a Zomato delivery agent with a bag promoting green deliveries, quickly went viral, sparking discussions about the company’s environmental practices.
“100% Green Deliveries” on “Petrol Bikes” delivering “trekhe meethe golpaggpe” ??
Companies like Zomato should not make false claims just to sound cool.
There is nothing “Green” in this pic. pic.twitter.com/69YUvloRLe
— Rajesh Sawhney 🇮🇳 (@rajeshsawhney) December 5, 2024
Deepinder Goyal’s Response
Zomato’s CEO, Deepinder Goyal, promptly addressed the criticism. He clarified:
We offset more than 100% of the carbon our delivery fleet generates. We have been doing this for the last few years, while taking the required steps to reach our promise of Net Zero by 2030.
Also, we recycle more than 100% of the plastic used for food deliveries. At the same time, we are making significant progress on cutting down the usage of plastic being used for food packaging.
There’s no greenwashing. Public companies like us cannot lie. There are enough public institutions to keep us honest and accountable.
We offset more than 100% of the carbon our delivery fleet generates. We have been doing this for the last few years, while taking the required steps to reach our promise of Net Zero by 2030.
Also, we recycle more than 100% of the plastic used for food deliveries. At the same… https://t.co/Zol8DhtlPv
— Deepinder Goyal (@deepigoyal) December 5, 2024
Shareholder Demands for Proof
While thanking Goyal for the explanation, Rajesh Sawhney, a Zomato shareholder, requested concrete evidence to substantiate the company’s green claims. He called for:
- An audited report on the carbon offset initiative supporting the “100% Green Deliveries” claim.
- Detailed documentation on the impact of Zomato’s plastic recycling efforts.
- Accelerated adoption of electric vehicles (EVs), particularly in the National Capital Region (NCR), where pollution levels are a significant concern.
He emphasized the potential for Zomato to set an example by achieving 100% EV-based deliveries in areas like Gurugram.
First of all, I appreciate that you care about “Green.” As a shareholder in your company I would appreciate if you could share an audited report on “Offset” that entitles Zomato to claim “100% Green Deliveries.” In 2024. From the tweet, I can infer that “Net Zero” will be achieved by 2030.
I would also appreciate if you could share a link or a report for us, shareholders, to understand the impact of your plastic recycling project since you have claimed more than 100% of the plastic used is recycled. I would really like to deep dive. I couldn’t find anything meaningful on the Internet.
But what I would really really appreciate and applaud is if you could accelerate your delivery fleet transition to EV. Zomato is an “NCR HQ” company that we all admire and I am sure you can see the havoc pollution is causing to the health of people of NCR. You can really go 100% EV at least in Gurugram to create an example for all delivery companies to go “100% EV” in a time bound manner.
Thank you
@deepigoyal
First of all, I appreciate that you care about “Green.” As a shareholder in your company I would appreciate if you could share an audited report on “Offset” that entitles Zomato to claim “100% Green Deliveries.” In 2024. From the tweet, I can infer that “Net Zero” will be… https://t.co/Baa0EFVfaF
— Rajesh Sawhney 🇮🇳 (@rajeshsawhney) December 6, 2024
Goyal’s Follow-Up
In response, Goyal provided comprehensive documentation backing Zomato’s environmental initiatives. The key points included:
- Use of international renewable energy certificates and verified carbon offset purchases for three consecutive years.
- Confirmation that one in three deliveries in Delhi is now made via EVs, with a commitment to achieve 100% EV deliveries by 2030.
Goyal acknowledged infrastructure challenges, such as the evolving state of two-wheeler EV technology, charging facilities, and financing options. He reiterated the company’s commitment to transparency, highlighting the oversight of public institutions that ensure corporate accountability.
Thank you for acknowledging our sustainability efforts. This should address your concerns:
1. Our international renewable energy certificates (IREC) for Scope 2 emissions, and carbon offset purchases for Scope 1 and Scope 3 emissions have been verified by our ESG assurance… https://t.co/9ILjV3Gwxg
— Deepinder Goyal (@deepigoyal) December 6, 2024
Public Reactions
The incident sparked varied reactions online, with many appreciating Zomato’s efforts toward sustainability while urging faster adoption of green practices.
It’s not as simple as it seems. ‘Green’ doesn’t mean 0 emissions—it often means offsetting what’s emitted through measures like carbon credits. By your logic, Apple shouldn’t emit any CO2 either, yet they claim to be carbon neutral(somewhat). It’s about balance, not elimination
— Gaurav Yadav (@grvdabar) December 5, 2024
It would be wise to recognize @deepigoyal ‘s reply on your post to acknowledge facts.
— Kumar Gaurav 🇮🇳 (@kaegie) December 5, 2024
It would be wise to recognize @deepigoyal ‘s reply on your post to acknowledge facts.
— Kumar Gaurav 🇮🇳 (@kaegie) December 5, 2024
Classic example of ‘greenwashing’
— Vineet Agarwal (@vineetagwlangel) December 5, 2024
hypocrite, sitting in a car talking about green , sell it first.
— doom.117 🏴☠️ (@117Doom) December 6, 2024
What are your thoughts on Zomato’s green initiatives? Share your views in the comments!