India has witnessed a significant rise in online shopping over the last decade. Major e-commerce giants like Amazon and Flipkart have revolutionized the retail industry, offering various products, from electronics to groceries. The convenience, easy return policies, and reliable delivery services have made online shopping increasingly popular.
However, this growth hasn’t been without issues. Problems like delivery mistakes, counterfeit products, and logistical challenges in remote areas persist. While online delivery errors are common, a woman in Bengaluru was horrified to find a live cobra in her Amazon parcel. The video of this incident quickly went viral on social media, prompting a public response from the company.
A woman from Sarjapur Road in Bengaluru had ordered an Xbox controller from Amazon.
To her astonishment, she found a live cobra inside the package when she opened it. Fortunately, the venomous snake was secured with packing tape, preventing any harm.
Initially shocked, the woman recorded the incident and shared it on social media. The video shows the partially opened Amazon parcel in a bucket, with the snake attempting to free itself from the tape.
The cobra is believed to be a Spectacled Cobra, a highly dangerous species native to Karnataka. Reports indicate that the snake was safely captured and released in a secure area away from human activity.
In a shocking incident, a family on Sarjapur Road received a live Spectacled Cobra with their Amazon order for an Xbox controller.
The venomous snake was fortunately stuck to packaging tape, preventing harm.#ITReel #Sarjapur #AmazonOrder #SnakeInAmazonOrder pic.twitter.com/EClaQrt1B6
— Prakash (@Prakash20202021) June 19, 2024
Amazon’s Response
In the wake of the incident, Amazon expressed regret and requested further details to investigate the matter. Responding to the video, Amazon stated:
“We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here: https://amzn.to/3RvxarV, and our team will get back to you soon with an update. -Sairam”
We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here: https://t.co/l4HOFy5vie, and our team will get back to you soon with an update.
-Sairam
— Amazon Help (@AmazonHelp) June 17, 2024
Public Reaction
The video quickly gained traction, with prominent media outlets covering the story. The incident sparked a range of reactions on social media, from humor to outrage. While some netizens made light of the situation, others advised caution when accepting deliveries. Many criticized Amazon for the mishap and demanded accountability.
they shipped a snake game with the controller. nbd.
— Selva Prakash (@selva83) June 19, 2024
Shocking 🤯 amazon directly supplying from amazon forest 😱😲😳
— Avinash Pradhaan (@Apradhan11) June 19, 2024
It’s natural to find cobras in amazon. Their association existed for a long time. Don’t be surprised.
— Hariprasad Uday (@entoharit) June 19, 2024
As Amazon works to resolve the issue, the affected customer has been offered support and reassurances.